Privacy Policy

1. Introduction

Welcome to Hallow Naturals (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hallownaturals.com (the “Site”) and purchase our products.

2. Information We Collect

  • Personal Data: When you purchase, create an account, subscribe to our newsletter, or otherwise interact with the Site, we may collect your name, email address, billing & shipping address, phone number, payment information (processed by our payment processor), and other similar contact data.
  • Usage Data: We automatically collect information about how you access and use the Site. This may include your IP address, browser type, pages visited, time spent on pages, device identifiers, and crash/error logs.
  • Cookies and Tracking Technology: We use cookies and similar technologies to enhance your experience, remember your preferences, analyze website usage and support our marketing efforts.

3. How We Use Your Information

  • Processing and fulfilling your orders, managing your account, and communicating with you.
  • Sending you newsletters, marketing emails, promotions (you may opt out at any time).
  • Improving our Site, products and services by analyzing usage trends.
  • Preventing fraud and ensuring security of the Site and our customers.
  • Complying with legal obligations.

4. Disclosure of Your Information

We may share your information:

  • With service providers (payment processors, shipping partners, email service providers) who perform services on our behalf.
  • In response to legal process, or if required by law, regulation or governmental authority.
  • In connection with a merger, sale, reorganization, acquisition, or similar event.
  • With your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure — we cannot guarantee absolute security.

6. International Transfers

Your information may be transferred to, stored and processed in countries other than your own. When we do so, we ensure that adequate safeguards are in place to protect your data.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law. Once no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

The Site is not intended for children under the age of 16 (or the applicable local age). We do not knowingly collect personal data from children under that age. If you believe we have collected such information, please contact us and we will delete it.